FAQs

You've got a Question? We've got the Answer!

Welcome to our Frequently Asked Questions (FAQs) page. Here you will find: Customer questions; Support questions; Access questions; Technical questions.
If you have a question that isn't answered here, please contact us.

General

ClockSmart is the market’s most essential timekeeping software that automatically integrates and consolidates employee data for you.
To summarize the minimum system requirements, We would recommend having: •2ghz single core processor
•2GB of Ram
•10GB of Hard Drive space
•Net Framework 4.5
•Microsoft Visual C++ 2013 Redistributable Package (x86)
•Biometrics SDK
•Database: MySQL Server

To summarize the recommended system requirements, We would suggest having:
•3GHz singe core processor
•4GB of RAM
•20GB of available hard disk space
•Net Framework 4.5 or later
•Microsoft Visual C++ 2013 Redistributable Package (x86)
•Biometrics SDK
•Database: MySQL Server

ClockSmart can handle from a minimum of five employees to a maximum of more than five-hundred employees… and we can handle even more..
ClockSmart can provide payslips online using our e-payslip feature, They can also print their payslips using employee portal.

Timekeeping

Approver or administrator of your company are eligible to approve applications
Daily time record or DTR menu can view the daily time record or the actual record from the timekeeping device while timecard is very similar to DTR but With approved application like leave, Official Business, Overtime.
YES,Internet connection is only needed during the transmission of data

Payroll

Each payslip must clearly state the name of the employee, the full name of the company, the time period covered in terms of the payment, the gross salary of the employee, and any relevant itemized deductions that may be incurred during that specific period, as well as the QR Code generate to validate the payslip.
If the employee went on duty more than 8 hours, Shall be paid an additional 25% of the employee’s hourly rate.
Log-in to https://eportal.clocksmart.ph using username and password. Click on reports then click on payslip.

Human Resource and Information System (HRIS)

A HRIS, which is also known as a human resource information system is basically an intersection of human resources and information technology through HR software. This allows HR activities and processes to occur electronically.
ClockSmart use HTTPS, The protocol over which data is sent between your browser and the system that you are connected to. It will protect your data from various unwanted access by using SSL(Secure Sockets Layer) encryption and TLS (Transport Layer Security).